Iconic Strata Management PO Box 2623 Ringwood North, VIC 3134 AUSTRALIA

    03 9982 1300

    info@iconicstrata.com.au

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    Service Performance Guarantee

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    Guaranteed Service Levels – You Can Expect the Unexpected

    • Direct access to your Owners Corporation manager, every time.
    • Prompt responses to all client communication.
    • Annual General Meetings conducted regularly every year.
    • Rapid response to maintenance issues.

    At Iconic we’re not your average Owners Corporation managers.

    Our smart approach and service performance excellence is what makes us different from others in the industry. We understand that owners value their property and want the best possible service from their Owners Corporation Manager. At Iconic Strata Management, it’s our track record for consistently delivering the highest levels of service to Owners Corporations is evident through our positive client testimonials.

    We regularly hear about the frustration and stress that occurs when Owners Corporations are managed poorly – including a lack of communication, poor service, delays in processing work orders and insurance claims, unfinished projects, and long drawn out meetings that result in no positive outcomes. It’s little wonder committee members, who dutifully pay their owners corporation fees, become disillusioned with their provider and look at terminating their Owners Corporation Manager.

    At Iconic Strata, we strive to be different.

    Our philosophy is to deliver the unexpected for our valued clients and to make their strata living experience relaxed and stress-free.

    Meet with a BETTER Owners Corporation Manager

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    Owners Corporation Managers – we are ICONIC!

    Owners-Corporation-Manager-Service-Performance-Guarantee

    What Our Happy Clients are Saying!

    • It isn't only our clients that appreciate our exceptional level of service; I set myself a reminder to pass a quick note of thanks to you for your professionalism and accessibility in our brief interactions. I readily admit to some frustrations to date, in receiving support from Owners Corporation managers, but acknowledge that you have been open to what represents the best interest of your client.

      J Tigel | General Manager (Spirit Telecom)

    • With the new Management of Iconic Strata Management in place, it has been a pleasure for the committee and the Management to make definite progress in the maintenance and upkeep of our property.

      G Hunt | Secretary (Owners Corporation 11226)

    • Thanks you, Brigitte. I thought it was an excellent performance by Iconic Strata and made it very clear to all present why we changed agents.

      A Wright | Lot Owner (Owners Corporation 516295B)

    • Brigitte has brought about significant improvements in both our formal and informal processes, and in reporting and the provision of information. Several owners have given a strong endorsement of the establishment of an Islington Townhouses portal via the My Community website. A particularly useful feature is that access to information on our portal is offered via three categories – lot owners, residents and committee members.

      J Stanwell | Chairperson (Owners Corporation 516295B)

    • I cannot thank you enough for your persistence and hard work on our behalf. I don’t think we would have had this level of dedication and determination from any other company, so thank you!

      N Stanecki | Chairperson (Owners Corporation 624779Y)

    We would be delighted to discuss with you how Iconic Strata Management can make a difference for your Owners Corporation.

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